Effective Date: May 19, 2026
Divine Grace Family Practice uses SMS (text messaging) to communicate efficiently with patients, clients, and website visitors. By providing your phone number and agreeing to receive SMS messages, you consent to these Terms and Conditions. The following terms explain how we manage SMS communication and your rights related to receiving text messages.
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SMS Consent Communication
Information, including phone numbers collected as part of the SMS consent process, will not be shared, sold, or transferred to third parties or affiliates for marketing purposes. This information is used solely to support communication related to our services.
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Types of SMS Communications
If you have consented to receive text messages from Divine Grace Family Practice, you may receive messages related to:
- Appointment scheduling and reminders
- Follow-up care instructions
- Patient care coordination
- Prescription or medication reminders
- Billing or account-related notifications
- Responses to inquiries submitted through our website or office
- Administrative or service-related updates
Example Message:
“Hello, this is Divine Grace Family Practice. This is a reminder regarding your upcoming appointment. Reply STOP to opt out of SMS messaging at any time.”
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Message Frequency
Message frequency may vary depending on the type of communication.
For example, you may receive up to 1–4 SMS messages per week related to appointments, follow-ups, patient care coordination, or account notifications.
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Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier’s pricing plan. These fees may vary if messages are sent domestically or internationally.
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Opt-In Method
You may opt in to receive SMS messages from Divine Grace Family Practice in the following ways:
- By submitting an online form and selecting the SMS consent checkbox
- By completing patient intake or appointment request forms
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Opt-Out Method
You may opt out of receiving SMS messages at any time by:
- Replying “STOP” to any SMS message received
- Contacting us directly to request removal from our messaging list
After opting out, you will no longer receive SMS communications except for messages required for administrative or legal purposes.
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Help & Support
For assistance or if you are experiencing issues:
- Reply “HELP” to any SMS message
- Or contact us directly:
📞 Office Phone: 602-867-6673
📞 Phone: 602-640-2314
📠 Fax: 602-357-5149
📧 Email: sharonj@divinegracefamilypractice.com -
Additional Options
If you do not wish to receive SMS messages, you may simply leave the SMS consent checkbox unchecked when submitting forms on our website.
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Standard Messaging Disclosures
- Message and data rates may apply
- You can opt out at any time by texting “STOP”
- For assistance, text “HELP” or contact us directly
- Message frequency may vary
For more information, please review our Privacy Policy and Terms & Conditions.